Through our digital-orientated teaching across a wide range of health and social care topics, we support staff to develop the knowledge and skills to be able to use modern technology with confidence and explore its potential in improving outcomes for service users and their families. 


In a bid to prevent and tackle social isolation and loneliness among older people, we encourage candidates to transfer digital skills they develop during our sessions, on to those central to their service and the wider community.

Digital Literacy

Digital Literacy can be defined in a number of ways. If a person can effectively create, navigate, and share information using a range of technologies, they could claim they are digitally literate. 


There are copious benefits to be gained by investing in developing a digitally literate workforce. Essentially, digitally literate staff are better positioned to provide a more personalised approach to care, widen communication with families and connect with communities where lie potential users of their service.

Digital Communication

Digital communication is an essential skill for most careers today. In care, it is a skill which the more independent service user is prepared to develop in order to maintain connectivity with their families and the community. 


Without an appropriate ICT infrastructure and the support of a digitally competent workforce, less able service users will continue to experience reduced opportunities. 



It is common for older people to express their fear of feeling overwhelmed when faced with the prospect of using technology. Few take the term 'technology' to mean the traditional computer. When considering the breadth of knowledge and skills required to operate a traditional computer, it is easy to see why people may be off-put. Without knowledge of and access to today's digital devices - low cost, portable, powerful mini computers designed with touchscreen interface and loaded with apps geared to empower, inform, educate and support us with a vast range of daily activities - attitudinal shift is unlikely. Chance to expel anxiety, increase self confidence and reap the benefits of 21st century communication modes, missed.


Many commentators in the care sector call for radical change, insist service providers 'do differently,' delay the need for costly intense services, plan for more personalised approaches to care and invest in developing skills of the workforce - more recently, digital literacy skills. Click the buttons below to access recent research and review in the sector. 

Enrolling Ltd seek to overcome barriers and misconceptions reported in the sector by providing the tools to develop digital literacy skills in our sessions in a naturally occurring way - without interfering with the primary subject under study. 


Lesson activities are designed to demonstrate the capability of candidates' smartphones and other personal devices - alongside ours - in enhancing learning experiences, work performance and enriching service users lives. Where applicable, we seize opportunity in sessions to showcase the talents and skills of digital natives niched in the health and social care workforce for they are prospective leaders in the industry - are adept with communicating and collaborating via vast ranging digital methods and can offer today's leaders, lessons in the advantages of using an array of applications and media platforms to support personal, professional and academic development. In our experience, it is not uncommon for junior members of staff to offer up original and innovative ideas for organisational growth and workforce betterment using a range of technologies.  


During the plenary stage of our sessions, candidates both young and mature are prompted to put forward ideas, suggestions and proposals for transferring digital skills they have learnt on to service users to see them intellectually stimulated, engaged and emotionally eased. Discussion is extended to encompass work practice improvements and wider community engagement with the use of ICT.


We strongly believe care professionals - care home or community based - are at an advantage to prevent and tackle social isolation and loneliness owing to their underpinning knowledge and understanding of the sometimes complex needs of older people using theirs and others services. It is our hope that in conjunction with local authority projects, charity and community group efforts - of which we outline the many in our free course 'Social Isolation and Loneliness' - that the uptake of our teaching and transference of newly learnt digital skills on to service users and the wider community, will better our chances at supporting older people out of social isolation leading to loneliness.


What else happens in our sessions?


Candidates are taught the basic principles of e-portfolio building and are encouraged to map electronic evidence they generate during our sessions against Care Certificate standards, and or relevant RQF Diploma Units. Renowned for their driving up standards in assessment processes, our tutors stress the importance of rigorous assessment of learning and support candidates in understanding what constitutes valid and reliable assessment evidence. We don't just certificate, we believe in liberating learners - introducing them to new and emerging ways to independently collate relevant electronic evidence toward their personal CPD portfolio.

For a nominal fee, our tutors can capture assesment evidence generated by the whole workforce during sessions and - using digital development time - produce a catalogue for the company in multimedia format which can be edited with updates for every course booked with us. Advanced notice is required.  

Enrolling Ltd is setting the standard as the first independent social care training provider in the UK to deliver short courses embedded with digital literacy skills, and to offer supervision and appraisal packages which support the development of digital champions in the sector.

"Our commitment to find solutions and stage interventions for and on behalf of socially isolated seniors experiencing or at risk of ill health owing to loneliness will remain crucial to our service development and delivery."




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